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TripCare 360
25% rebate when you apply online
Add-on COVID-19 coverage for your overseas travels
Cashless medical care
Coverage for loss of valuables and travel delays
Add-on options for adventurous activities
For more details, Click here.

Your travel claim must be submitted as soon as possible. It is recommended to submit it within 24 hours but no later than 30 days from the date of loss or damage. You can submit your claims online or via WhatsApp or email us at travelclaimscare@etiqa.com.my.

For more information on Claims, Procedures and Settlements, please refer to your Insurance Policy Contract.

Domestic (Malaysia)
Coverage commences from the effective date at 12:01 am Malaysian time and ceases on whichever of the following occurs first:

  1. Immediate upon arrival at your home of residence in Malaysia; or
  2. The expiry of the period of Insurance at 23:59 pm Malaysian time, on the date specified under the Policy.

International (Selected Asian countries, Worldwide 1 & Worldwide 2)
Coverage commences 6 hours prior to the booked departure time for a direct journey to the place of embarkation in Malaysia and ceases on whichever of the following occurs first:

  1. 6 hours after booked arrival time at the final destination in Malaysia;
  2. Immediate upon arrival at your home residence in Malaysia; or
  3. The expiry of the period of Insurance specified in the policy.

Coverage shall be extended at our sole discretion for up to 30 days from the expiry of the period of insurance without payment of any additional premium if you are hospitalised and/or quarantined overseas as recommended by a doctor or as a result of any circumstances beyond your control which is deemed reasonable by us prohibiting your return to Malaysia prior to the Insurance expiry.

No refund of premium will be allowed once the TripCare 360 Insurance Policy Contract is issued.

Please call our 24-Hour, 7 days Travel Assistance Helpline at +603-2785 6565.

Yes. You may nominate an individual to receive benefits payable upon the death of the Insured Person purchase the Policy.